Working at Polar Express Transportation

polar express tractor trailers

Polar Express is a refrigerated carrier providing cold chain management services, LTL, truckload, and pool load services. Our drivers are trained to manage mixed temperature freight and understand the proper use of bulkheads. We are part of Kool Pak° LLC, an Oregon-based business with headquarters in Lake Oswego, Oregon and temperature-controlled warehouses in Clackamas, Oregon; Kent, Washington; Ontario, California; and Patterson, California.

We appreciate your interest in employment with Polar Express and look for talented, experienced professionals to be part of our team-oriented corporate culture and share our passion for excellence. Every team member plays a pivotal role in our mission to provide exceptional LTL shipping, transportation, logistics and warehousing services backed by outstanding customer service.

Immediate Openings

Company: Kool Pak Canada ULC
Location: Langley, BC
Employment Type: Monday-Friday | 8:00 AM to 4:00 PM | Full Time, Non-exempt, Regular

Billing Specialist II – Immediate Opening! Join a solid and growing refrigerated carrier with a 20+ year history. We are eager to hire a motivated individual who will be able to work within our Billing department.

The most effective candidate will be able to provide support on many different levels, learn quickly, and be able to take on more responsibility with ease.

Key Duties and Responsibilities

  • Issue invoices to our customers assuring accuracy of billings.
  • Enter invoices into customer’s invoicing web sites.
  • Respond to customer inquiries.
  • Filing, maintenance of filing systems, and assistance with file archiving
  • Daily mail and other department responsibilities


Qualifications & Skills

  • A high school diploma or equivalent with at least 1-3 years of billing experience in a fast pace environment. 
  • Excellent data entry skills.
  • Strong accuracy and attention to detail.
  • Ability to manage stress in a fast-paced environment
  • Excellent customer service skills.
  • General accounting experience.
  • Higher level math skills.
  • Microsoft office and Excel.
  • The ability to follow instructions and guidelines, apply experience and judgment.
  • Must show dependability.
  • Advanced typing skills including 10 key by touch
  • Knowledge of the transportation industry a plus.


Shift: Monday – Friday, 8:00am to 4:00pm

Education: High School or equivalent required, College degree in applicable field preferred

Kool Pak° offers a generous benefits package including medical, dental, vision, LTD and 401(k) after completion of waiting periods. If you possess these qualifications, please email your resume to You can also fax your resume to 503-286-2689 or mail to Kool Pak°, 4550 SW Kruse Way, Suite 350, Lake Oswego OR 97035.

Apply Online >>

Kool Pak° is a Drug-Free Workplace and an Equal Opportunity Employer

All Polar Express and Kool Pak° Drivers are required to have a clean CDL and at least one year of reefer experience. Our Drivers use electronic logs to ensure compliance with hours of service. We encourage our drivers to be the best in the industry by rewarding safe, efficient, and reliable practices and provide a wide range of incentives to promote safety, on-time service, reduced fuel consumption, tractor maintenance, and training. Benefits include:

  • Extensive training and development opportunities
  • Employee recognition and reward programs
  • Electronic logs
  • Inspection bonus
  • MPG bonus program
  • Safety bonus


Join our Team!

Our driver opportunities are unique: every new hire is an investment with extensive training on our claims and load management processes. We provide the training and resources to ensure your success. That commitment results in our achieving and maintaining one of the lowest claims rates in the industry. 

You’ll enjoy work relationships based on our Company Values. Our actions, leadership and work culture embrace these values and our commitment to customer service creates a culture where communication is encouraged and expected. We provide each Driver with a company cell phone as well as on-board communication via PeopleNet. Drivers can contact the Dispatch Team for scheduling help and Drivers are directly linked to our Claims Manager, who provides support for load management issues. We provide phone numbers for the Polar Express Management team.

Safety is #1

As part of the Kool Pak° family of transportation companies, we have a Safety Director and Maintenance Manager to ensure your safety. Our Maintenance Manager facilitates the repair process, whether at one of our terminals or over-the-road. The majority of our tractors are maintained via full-service lease through Penske, ensuring reliable, timely repair.

Driver Jobs:

LOCAL: we maintain local fleets in the Vancouver Lower Mainland, Portland-Metro, Seattle-Metro and Los Angeles-Metro areas. Local Drivers handle LTL deliveries and pick-ups in their designated metro-area. An occasional Shuttle (from one of our Terminals to another) or Regional run might be available or necessary, although most Local Drivers are home nightly.

SHUTTLE: transport freight between Kool Pak° and Polar Express Terminals on set schedules.

REGIONAL OVER-THE-ROAD (OTR): the vast majority of our Company Drivers are Regional OTR performing multi-stop, mixed temperature (or LTL) deliveries and pick-ups throughout the Pacific NW. We dispatch trips weekly on a set schedule. Most Regional OTR Drivers can take their hours-of-service reset at home, unless requested otherwise. Based on personal and business need,  you can also work as a Local Driver or a Shuttle Driver to allow additional home time.

Apply now! After you register, you can return later to complete the process. Your First Name, Last Name and 4 digits of your SSN are your login. Alternatively, print the application and submit your completed forms via:

  • Email
  • Mail to Polar Express Transportation Ltd. | #2 – 10097 201 St | Langley, BC V1M3Y5
  • Fax 604-888-3759

Call 604-888-3729 or 888-KP4-jobs, ext 521 with questions. Thank you for considering Polar Express as your employer of choice.

Polar Express Transportation contracts with independent owner operators to supplement our company fleet capacity and consistently meet the transportation needs of our customers. Our Owner-Operator program offers you the best freedom, choice and flexibility for delivering freight.

We’ll create a program tailored to your specific needs, including weekly settlements, a discounted fuel purchase program, IFTA fuel tax information, operating authority, permits and insurance. If you’d like to contact an independent operator to learn why they enjoy working with us or to speak with our contract carrier manager, call 888-KP4-JOBS.

To pursue an Owner-Operator opportunity, complete the Pre-Screen.

CSRs work at the Polar Express Terminal to assist Drivers with door assignments, work with Owner/Operators, process paperwork and ensure freight is handled according to Polar Express policies and customer expectations.

We will post job descriptions for any openings. We only accept resumes and applications for current positions. We will review your information and contact you if your background and skills meet our needs.

You’ll Benefit From:

  • A generous benefits package including extended medical, dental, vision, Life Insurance and LTD after completion of waiting period
  • Discount prescription program
  • Paid vacation and holiday
  • Direct deposit with online pay statements
  • Employee recognition and reward programs
  • Quality improvement program
  • New ideas program
  • State-of-the-art equipment
  • Training and development opportunities
  • Electronic logs
  • Inspection bonus
  • Safety bonus
  • 24/7 roadside assistance